Skip to main content

Our Customer Promise

Treating our customers fairly, and helping them find the most appropriate debt solution, based on their personal circumstances is at the heart of everything we do.

Our priority is customer satisfaction, striving to ensure that the customer journey is a stress free experience, and  our customers are kept fully informed.

Swift Customer Promise

The financial well-being of our customers is at the heart of everything we do.

Our Objectives

We are 100% committed to helping all of our customers choose the most appropriate debt solution for their personal financial circumstances. We have a robust system in place to achieve this:

  • No obligation consultation – We provide a no obligation initial conversation for all customers in debt.
  • Transparency – You will receive clear, concise and jargon-free information.
  • Clear Solutions – Once you have spoken to one of our debt specialists, you will have an understanding of which solutions are available to you.
  • Full Support – We offer a non-judgemental service, and all of the information you provide will be confidential
  • Lift the Pressure – If you choose to apply for an IVA through us, we will take control of dealing with your creditors